Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform, including all related applications, websites, and services.

2. Information We Collect

We collect information you provide directly, including:

• Account registration information (name, email, phone number)
• Payment information (processed securely through Stripe)
• Profile information (business details, photos, descriptions)
• Communication data (messages, reviews, ratings)
• Location information (for service area matching)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your inquiries and provide customer support
• Verify user identity and prevent fraud
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with service providers who assist us in operating our platform (payment processors, email services, analytics providers). We may also disclose information when required by law or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt-out of marketing communications
• Request a copy of your data in a portable format

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser. Some features may not function properly if cookies are disabled.

8. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete such information and terminate the child's account.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our platform constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at [email protected]